Privacy

Privacy Policy

This policy explains how information submitted through the Owala website may be used to answer questions, process product requests, and support service conversations. We collect only the information you choose to provide, such as name, email, phone, company, country, request type, and message content.

How We Use Information

Submitted details help us respond to product inquiries, recommend drinkware options, clarify program needs, and maintain communication about your request. We may also use aggregated, non-identifying information to improve site content and inquiry workflows.

Information Sharing

We do not sell personal information. Details may be shared only with service partners or internal teams when needed to respond to your request, support operations, comply with legal obligations, or protect website integrity.

Your Choices

You may ask us to update, correct, or remove inquiry information where applicable. To make a privacy request, contact us through the website and include enough detail for us to identify the relevant submission.